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frequently asked questions

Can parents watch the lessons?
Yes, you can watch your child participate in swim lessons. Please feel free to invite any loved ones to watch your little swimmer. However, sometimes it is beneficial for a child to not have their parents on the pool deck. For this reason your instructor may ask you to leave the pool deck for the first few lessons. This is normally only needed when a child is crying or not willing to participate in the lesson

Can we switch to another night if we miss a class?
Due to class numbers, teacher availability, and other pool accommodations children may not attend a class other than the one they are signing up for.

Do you offer make up lessons?
Makeups and refunds will only be offered for classes missed due to the facility closing or the pool closing, this excludes classes missed due to an illness or a vacation. If you are missing due to an illness, calling to let us know is appreciated. Please do not bring your child to class if they have a contagious disease including but not limited to:

  • pink eye
  • poison ivy
  • ring worm
  • strep throat
  • diarrhea
  • vomiting
  • running a fever